Last Updated: August 30, 2026
This Privacy Policy explains what information Maryland Homebuyer Hub collects through MarylandHomebuyerHub.com, how that information is used, and the choices you have. It is written for visitors researching homeownership and mortgage options in Maryland.
1. Who We Are
Maryland Homebuyer Hub, presented by The John Thomas Team, publishes educational homebuying and mortgage information for Maryland buyers.
Website: MarylandHomebuyerHub.com
Email: team@johnthomasteam.com
2. Information We Collect
You can read almost everything on this site without giving us any information. We collect personal information when you choose to submit it, which generally happens in one of three places:
- The Start Here survey. An embedded questionnaire that asks about your homebuying situation.
- Appointment scheduling. Booking a call through the embedded scheduling tool.
- Workshop registration. Signing up for the First-Time Homebuyer Workshop.
Depending on which form you use, the information requested may include your name, email address, phone number, and details you provide about your homebuying plans, such as the county or area you are considering, your homebuying timeframe, an estimated credit or income range, whether you may qualify for a program tied to military or veteran service, and appointment or workshop registration details. Only the fields shown on the form you complete are collected.
Like most websites, we also receive limited technical information automatically, such as pages viewed and general device and browser information, through the analytics service described below.
3. How We Use Information
- Responding to your questions and requests
- Providing the homebuyer information and resources you asked for
- Scheduling and confirming appointments
- Registering you for a workshop and sending related reminders
- Following up about your mortgage or homebuying inquiry
- Understanding how the site is used so we can improve it
- Meeting applicable legal, regulatory and recordkeeping obligations
4. Calls, Text Messages and Email
When you provide contact information through a form on this site and affirmatively agree to be contacted, we may use that information to reach you by the methods described in the consent shown on that form.
This Privacy Policy does not itself create consent to be contacted. The specific consent language displayed at the point of collection governs the communications that result from that submission. For example, the workshop registration form includes its own consent for event reminders.
You can ask us to stop contacting you at any time by replying to a message or emailing us at the address above.
5. Mortgage Applications
The forms on MarylandHomebuyerHub.com are informational and scheduling requests. They are not a mortgage application, and completing one is not an application for credit.
If you follow a pre-approval or application link on this site, you are directed to a separate mortgage application platform operated by another company. Any information you enter there is collected by that platform under its own terms and privacy practices, not by this website.
6. Cookies and Analytics
This site uses Google Analytics to understand how visitors find and use the site, which involves cookies or similar technologies that collect usage information. We use this to see which pages are helpful, not to identify you personally.
The survey, scheduling and workshop registration tools described above are embedded from third-party services. Those embedded tools may set their own cookies or use similar technologies as part of delivering the form and recording your submission.
Most browsers let you block or delete cookies through their settings. Blocking cookies may affect how parts of this site work.
7. Third-Party Service Providers
We use a small number of outside services to run this website and respond to inquiries:
- LeadConnector / HighLevel — powers the embedded survey and appointment scheduling tools and stores the submissions we receive.
- WebinarKit — handles workshop registration and related event reminders.
- Google Analytics (configured through Google Site Kit) — provides website usage measurement.
- A third-party mortgage application platform — used only if you choose to start a pre-approval or application.
These providers process information as needed to deliver their services. Their handling of information is governed by their own privacy practices.
8. How Information May Be Shared
We may share the information you submit with the service providers described above, and with the licensed mortgage professionals working with The John Thomas Team who respond to your inquiry, help you evaluate loan options, or assist with a mortgage request you have asked us to help with.
We may also disclose information when required by law, to comply with legal process, or to protect our rights, our users, or the security of our systems.
9. Data Security
We use reasonable safeguards intended to protect the information we collect. No method of transmitting or storing information over the internet is completely secure, so we cannot guarantee absolute security.
10. Data Retention
We keep information for as long as reasonably necessary for the purposes described in this policy, and to satisfy applicable business, legal, regulatory or recordkeeping requirements. Retention periods may differ depending on the type of information and the service provider that stores it.
11. Your Choices
- You can browse the site without submitting any form.
- You can decline to provide optional information on a form.
- You can use the unsubscribe instructions in our emails.
- You can ask us to stop contacting you by emailing the address in this policy.
- You can manage or block cookies through your browser settings.
12. Children’s Privacy
This website is intended for adults researching homeownership and mortgage financing. It is not directed to children under 13, and we do not knowingly collect personal information from children under 13.
13. External Links
This site links to third-party websites and resources, including government agencies and program administrators. We do not control those sites, and their privacy practices are governed by their own policies.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Last Updated” date at the top of this page. Continued use of the site after an update means the revised policy applies.
15. Contact Us
Questions about this Privacy Policy or about information you have submitted can be sent to:
Maryland Homebuyer Hub
Presented by The John Thomas Team
team@johnthomasteam.com